Black Gold School Division

Our Schools – Your Children – The Future

May 9, 2020

Alberta Education Parent Help Line

Alberta Education has instituted a help line and email for parents of students, particularly those with disabilities, during COVID-19 and at-home learning.

The line is 780-422-6548 (toll-free by first dialing 310-0000, followed by the 10-digit phone number) or via email at: studentsupport@gov.ab.ca.

Alberta Education has established the help line and email to assist families with their questions and connect them to their boards where appropriate. This could include key members of the school district (teacher, principal, school district leadership, school board) to find collaborative solutions to meeting their child’s learning needs at home.

The Parent Help Line will be answered Monday through Friday from 8:15 a.m. – 4:30 p.m.