Contact Transportation
Contacting the Transportation Department
We want to help you as quickly as possible—our FAQ page is a great place to start!
📞 Emergencies : If there is an emergency, such as a missing child, please call us immediately at (780) 955‑6025. Only if you cannot reach us at this number, please contact our 24‑hour monitoring call centre at (780) 979‑0977. This number is for emergencies only.
✉️ Non-emergencies? For questions about registration, fees, bus stops, address changes, or other transportation concerns, emailing transportation@blackgold.ca is the fastest, most efficient way to reach us.
Have questions? Start with our FAQs — it’s the quickest way to find answers!
🕒 Hours: 8:30 AM – 12:00 PM; 1:00 PM – 4:30 PM, Mon-Fri
🕒 Summer Hours from July 7 to August 15: 8:00 AM – 12:00 PM; 12:45 PM – 4:30 PM, closed on Fridays.