Contacting the Transportation Department

We want to help you as quickly as possible. Before contacting us, we encourage you to review our Transportation FAQ page, which answers many common questions.

✉️ General Questions

For questions about registration, fees, bus stops, address changes, transportation eligibility, or other transportation concerns, please email transportation@blackgold.ca.

Email is the fastest and most efficient way to reach our team and helps us ensure your inquiry is directed to the appropriate staff member.

📞 Emergencies

If there is an emergency involving a student, such as a missing child, please call (780) 955-6025 immediately.

If you are unable to reach us at that number, contact our 24-hour emergency monitoring call centre at (780) 979-0977.


🕒 Regular Hours: 8:30 AM–12:00 PM and 1:00 PM–4:30 PM, Monday to Friday

🕒 Summer Hours (July 6–August 14): 8:00 AM–12:00 PM and 12:45 PM–4:30 PM
🔔 Please note: The Division Office is closed on Fridays during this period.

Land Acknowledgement

We acknowledge that we are on Treaty 6 territory, a traditional meeting grounds, gathering place, and travelling route to the Cree, Saulteaux, Blackfoot, Métis, Dene and Nakota Sioux. We acknowledge all the many First Nations, Métis, and Inuit whose footsteps have marked these lands for centuries.