Contact Transportation
Contacting the Transportation Department
We want to help you as quickly as possible. Before contacting us, we encourage you to review our Transportation FAQ page, which answers many common questions.
✉️ General Questions
For questions about registration, fees, bus stops, address changes, transportation eligibility, or other transportation concerns, please email transportation@blackgold.ca.
Email is the fastest and most efficient way to reach our team and helps us ensure your inquiry is directed to the appropriate staff member.
📞 Emergencies
If there is an emergency involving a student, such as a missing child, please call (780) 955-6025 immediately.
If you are unable to reach us at that number, contact our 24-hour emergency monitoring call centre at (780) 979-0977.
🕒 Regular Hours: 8:30 AM–12:00 PM and 1:00 PM–4:30 PM, Monday to Friday
🕒 Summer Hours (July 6–August 14): 8:00 AM–12:00 PM and 12:45 PM–4:30 PM
🔔 Please note: The Division Office is closed on Fridays during this period.