Bus Delays & Cancellations
Stay Updated With the Bus Status 4 App
Black Gold uses the Bus Status 4 app to communicate bus delays and cancellations.
Before sending your child to the bus stop, check blackgold.ca and the Bus Status 4 app for delays and cancellations.
When and Why Alerts Are Sent
- Inclement weather (e.g., extreme cold) — posted as close to 6:30 AM as possible
- Other delays or breakdowns — posted as soon as we are informed
📣 Alerts are shared on:
- Bus Status 4 app
- blackgold.ca
- Your child's school website
🚨 SchoolMessenger Text Alerts
Families will also receive a SchoolMessenger text message whenever a bus is cancelled or delayed by 15 minutes or more.
This is an added layer of communication. Please continue to check the Bus Status 4 app and website for the most up-to-date information.
How to Stay Informed
- Star your child's bus in the Bus Status 4 app
- Turn on notifications to receive instant alerts when your child's bus is delayed or cancelled
- Check the Bus Status 4 app or blackgold.ca before sending your child to the bus stop
📌 Reminder: Parents are responsible for their child's safety and supervision to and from the bus stop and for staying informed about bus delays and cancellations.
📱 Download Now:
- For iPhone → Download Here
- For Android → Download Here
Why Your Child's Bus May Be Delayed or Cancelled
Road Conditions & Hazards
Individual route cancellations may occur due to:
- Poor road conditions (ice, drifting snow, low visibility)
- Road hazards (accidents, debris, or obstructions)
Safety decisions are made on a route-by-route basis by the bus contractor.
Cancellations may also occur due to unexpected road closures issued by the town, city, or county (repairs, emergencies, or municipal work).
These notifications are posted as soon as Transportation is informed on:
- Bus Status 4 app
- blackgold.ca
Extreme Cold
Bus service may be cancelled when temperatures reach -40°C or colder, with or without wind chill, depending on the service area.
If a route is cancelled due to extreme cold, it will be cancelled for both the morning and afternoon service.
Visit Cold Weather Bus Policy for complete details.
Bus Breakdowns
Breakdowns can occur before a route begins or while students are on board.
Before the Route Begins
- Every effort is made to arrange a replacement bus.
- If no replacement is available, the route may be cancelled.
- Parents are notified through the Bus Status 4 app and blackgold.ca.
During a Route
- The driver remains with students.
- A safe replacement bus or alternative transportation is arranged.
- Parents are notified through the Bus Status 4 app and blackgold.ca.
⚠️ Important: Please ensure children are dressed appropriately for the weather in case of delays.
Have questions? Start with our FAQs — it’s the quickest way to find answers!
🕒 Hours: 8:30 AM – 12:00 PM; 1:00 PM – 4:30 PM, Mon-Fri
🕒 Summer Hours from July 7 to August 15: 8:00 AM – 12:00 PM; 12:45 PM – 4:30 PM, closed on Fridays.
Need further assistance or have an urgent concern? Visit our Contact Us! page for the best way to reach the Transportation team.