Bus Delays & Cancellations
Stay Updated With the Bus Status 4 App
Black Gold uses the Bus Status 4 app to communicate bus delays and cancellations. Check before sending your child to the bus stop and enable notifications in the app for real-time alerts!
When and Why Alerts are Sent
- Inclement weather (e.g., extreme cold) — posted as close to 6:30 AM as possible
- Other delays or breakdowns — posted as soon as we are informed
📣Alerts are also shared on:
- blackgold.ca
- Your child’s school website
🚨 New:
SchoolMessenger Text Alerts
Families will now receive a SchoolMessenger text message whenever a bus is cancelled or delayed by 15 minutes or more. This is an added layer of communication. Please continue to check the Bus Status 4 app and website for the most up-to-date information.
How to Stay Informed
- Star your child’s bus(es) in the app
- Check the Bus Status 4 app or blackgold.ca before sending your child to the bus stop
- Turn on notifications in the app to receive instant alerts when your child’s bus is delayed or cancelled
- 📌Reminder: Parents are responsible for their child’s safety and supervision to and from the bus stop, and for staying informed about bus delays and cancellations
📱 Download Now:
- For iPhone → Download Here
- For Android → Download Here
Why Your Child's Bus May Be Delayed or Cancelled
Road Conditions & Hazards
Individual route cancellations may occur due to:
- Poor road conditions (ice, drifting snow, low visibility)
- Road hazards (accidents, debris, obstructions)
- Safety decisions are made per route by the contractor
Cancellations may also occur due to unexpected road closures issued by the town, city, or county (repairs, emergencies, municipal work).
All notifications are posted as soon as Transportation is informed:
- Bus Status 4 app
- blackgold.ca
Bus Breakdowns
Breakdowns can occur before a route begins or while students are on board.
Before the route begins:
- Every effort is made to arrange a replacement bus
- If no replacement is available, the route may be cancelled
- Parents are notified via Bus Status 4 app and blackgold.ca
During a route:
- The driver stays with students
- A safe backup bus or alternative is arranged
- Parents are notified via Bus Status 4 app and blackgold.ca
❗ Tip: Make sure children are dressed for the weather in case of delays.
Inclement Weather
Buses are cancelled if the temperature is below -40 with or without windchill (area dependent) Find detailed information regarding our inclement weather policy here
Have questions? Start with our FAQs — it’s the quickest way to find answers!
🕒 Hours: 8:30 AM – 12:00 PM; 1:00 PM – 4:30 PM, Mon-Fri
🕒 Summer Hours from July 7 to August 15: 8:00 AM – 12:00 PM; 12:45 PM – 4:30 PM, closed on Fridays.
Need further assistance or have an urgent concern? Visit our Contact Us! page for the best way to reach the Transportation team.